Escalation Matrix
A structured approach to resolving your grievances in a timely and transparent manner.
Shri Venkatesh Stock Broker Services India Pvt. Ltd. (Internal)
Compliance Officer
Name
Ms. Prashita Sheolikar
prashitasheolikar83@gmail.com
Phone
9522240016
Response Time
5 working days
Stock Exchange Grievance Cell
BSE Investor Services
BSE
bseindia.com/investors
Response Time
15 working days
SEBI SCORES 2.0
Market Regulator
URL
scores.sebi.gov.in
Toll Free
1800 266 7575
Response Time
21 days
SmartODR
Online Dispute Resolution
URL
smartodr.in
Circular
SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131
Response Time
As per ODR timelines
Mandatory Information
In case of any queries or grievances, please first reach out to our internal compliance department at the details provided in Level 1. If the resolution is not satisfactory, you may escalate to the respective Stock Exchange or Depository.
Direct Helpline
0771-4059071
Compliance Email
prashitasheolikar83@gmail.com