Shri Venkatesh Stock Broker Services India Pvt. Ltd.
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Shri Venkatesh Stock Broker Services India Pvt. Ltd.

SEBI Reg: INZ000231135Est. 2010
NIFTY 50: 24,355.20 (Up +0.74%) | SENSEX: 78,048.00 (Up +0.52%) | BANKNIFTY: 52,450.50 (Up +0.40%) | NIFTY IT: 38,205.45 (Up +0.84%) | USD/INR: 83.52 (Up +0.06%)

Grievance Redressal Policy

Our structured framework for submitting, monitoring, and resolving client complaints.

Redressal Commitment

We strive to provide premium trading and depository services. However, if you experience issues or hold concerns regarding your account transactions, we maintain a robust redressal framework designed to address complaints within regulatory timelines.

1. Internal Redressal Steps

Investors should escalate their complaints step-by-step through our internal desks before escalating to external regulators:

Step 1: Contact Support Desk

Email your grievance to irfan_regent@yahoo.com or shri_vsb@yahoo.in, or call 0771-4059071. Support queries are resolved within 2 working days.

Step 2: Compliance Officer Escalation

If the desk resolution does not satisfy you, write to Compliance Officer Ms. Prashita Sheolikar (Email: prashitasheolikar83@gmail.com, Tel: 9522240016).

2. Escalation to SEBI SCORES 2.0

If your grievance remains unresolved after 30 days, you can lodge it on the SEBI Complaints Redress System (SCORES) portal. SEBI monitors and reviews these cases directly. File a complaint online at: scores.sebi.gov.in

3. SmartODR Portal

For online conciliation and arbitration, disputes can be submitted to the SmartODR Online Dispute Resolution portal. Register online at: smartodr.in